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September 5th, 2014

HealthcareIT_Sep03_A

As of June 30, 2014, more than 1,000 data breaches affecting more than 500 patients each have been reported to the Department of Health & Human Services - for a total of roughly 32,000,000 people who have had their privacy compromised. And, according to the annual Redspin Breach Report, published in February of 2014, 7.1 million patient records were breached in 2013, a 137.7% increase over 2012.

And, the threat is getting broader. Once caused primarily by snooping or negligent employees, data breaches are now increasingly caused by cybercriminals who realize the potential financial value of medical records. Case in point: The Chinese hacker attack on the 206-hospital Community Health Systems which resulted in the breach of 4.5 million patient records, the second-largest HIPAA breach ever reported.

No physician practice should consider itself immune. While large hospital systems may be most attractive to hackers, Eric Perakslis, executive director of Harvard Medical School's Center for Biomedical Informatics, recently wrote in a New England Journal of Medicine article that 72 percent of cyberattacks have been aimed at hospitals, group practices and other provider organizations.

Perakslis recommends an "active learning approach” that involves real-time surveillance of emerging threats - and that includes an intimate knowledge of one's own network and vigilance at one's own practice. One of the most effective ways you can do this is to work with a company like ours who can help not only ensure security of your systems but also help teach you and your staff about common security issues.

Published with permission from TechAdvisory.org. Source.

September 5th, 2014

GeneralHealthcare_Sep03_AThe Drug Enforcement Administration (DEA) is making it more difficult for physicians to prescribe opioids, and in doing so, has necessitated changes to e-prescribing.

The issue stems from titles II and III of the Comprehensive Substance Act (CSA), under which controlled substances are classified into one of five schedules based on potential for abuse and likelihood of dependence. The DEA has rescheduled hydrocodone-combination products (HCPs) from schedule III to schedule II in an attempt to curtail abuse and dependence.

But, the regulations around schedule II drugs are much more restrictive than those around schedule III drugs. There will be only two ways to prescribe HCPs after the rule change becomes effective October 6: with a paper-based prescription handed to the patient or e-prescribing. Any other means of prescribing, such as phone calls or faxes, are not allowed.

For e-prescribing, some changes may be necessary at the electronic medical record (EMR) level and at medical practices as well as at pharmacies. EMR vendors and practices will have to implement the security that's required by the DEA in regards to identity management and factor authentication. As for pharmacies, currently only about two-thirds are ready to receive electronic prescriptions of controlled substances; the others will have to make some changes.

If you are one of the practices that needs to make these changes in order to meet DEA requirements, contact us today to see how our systems can help.

Published with permission from TechAdvisory.org. Source.

August 26th, 2014

androidphone_Aug26_BAs you learn about the different features of your Android smartphone, you’ll no doubt come across is location services and whether or not you want to approve these. While you might think this convenient feature can do you no harm, think again. Sometimes it’s best to hide your location in your smartphone as this can affect your device’s security. With this in mind, let’s take a look at how to change different location settings on your Android smartphone.

Photos and GPS tagging

Your Android smartphone gives you the ability to attach GPS coordinates to the pictures you take, known as geo-locating or GPS tagging. This lets you arrange pictures in albums by locations, or lets Google+ stitch together stories of your trips. Geo-locating images in itself isn’t a bad thing, but you can get into trouble when you broadcast sensitive locations to the world. For instance, a picture of your expensive watch with a GPS tag of your house isn’t the best idea.

Four ways to control geo-locating photos:

  1. Go to your camera settings and you’ll find an on/off toggle.
  2. Simply go into Settings>Location and from there you can decide if you want the location saved along with your images.
  3. Download an EXIF editor and manually remove the location information from specific images.
  4. You can also turn off location services altogether by going to Settings>Location.

Discrete location settings

Apart from location settings in photos and GPS tagging, Android actually has three discrete location settings which allow you to set how accurately you want location reporting to be. You can find these at Settings>Location, Note that this affects your smartphone’s battery life immensely.
  • High accuracy: This uses the GPS radio in your phone to pinpoint its exact location from satellites while making use of nearby Wi-Fi and cellular networks too.
  • Battery saving: This mode only uses Wi-Fi networks and mobile networks to identify locations, and while it might not be as accurate it will help your phone last longer.
  • Device sensors only: This only uses the GPS radio to find you. It may take a little more time to find your location since it’s not using nearby Wi-Fi and mobile networks to get your general location first. This also uses more battery.
Having your location settings turned off will not only help keep your smartphone’s security intact, but also help strengthen your smartphone’s battery life. Interested in learning more about Android phones and their functions? We have solutions for you and your business.
Published with permission from TechAdvisory.org. Source.

August 20th, 2014

iPhone_Aug18_BToday, more than ever before, business owners and managers are relying on their iPhone to keep contact information on hand. But depending solely on your iPhone to store vital data has its drawbacks as people move and change their numbers all the time. So here are five essential apps that’ll keep your iPhone’s address book versatile for contact management and recovery.

Five essential apps to boost your iPhone address book’s capabilities:

  1. Contacts+ (Free): This app lets you sort contacts into groups and import personal information from Facebook and LinkedIn. A quick tap lets you jump to a contact’s social networking profile, or even map a live route to their home or office. It also adds birthdays to your contact list.
  2. Sync.ME (Free): Sync.ME brings widgets to your iPhone’s Contacts app, adding a powerful set of tools that let you do everything from capturing business cards by photograph to recording some phone calls. This is particularly helpful when it comes to recalling previous conversations and connecting names with faces.
  3. Cloze (Free): Cloze compiles Twitter updates, Facebook posts, LinkedIn snippets, text messages and emails from each of your contacts, then combines all of it into one master feed, organized by person rather than by time. It automatically figures out who the most important people in your network are and puts their information at the top of the feed.
  4. ABBYY Business Card Reader (USD $5.99): Contrary to today’s digital world, old-school business cards are still an essential. And while transcribing cards into digital data is time consuming, ABBY does exactly that in a flash. Just snap a photo of each card and this scanning system instantly does the translation work, bringing contact information on business cards right into your iPhone’s address book.
  5. iCloud (Free): iCloud is Apple's cloud storage app that everyone with an Apple account has access to. Chances are high that when you first setup your device, you signed up for an Apple account in order to purchase/download apps from iTunes. On your device, open the Settings app and select iCloud. Enable it and login with your Apple account and you should be able to backup important data, including contacts. If you lose your device, or get a new one, simply log into your account again, and your contacts should pop right up.
While iPhone’s address book is a convenient tool for contact management, proofing it with these applications will not only make it more powerful but also more secure, so you won’t have to worry about losing your contact information or missing out on updated information again. Looking to learn more about iPhone and its features? Contact us today and see how we can help.
Published with permission from TechAdvisory.org. Source.

Topic iPhone
August 19th, 2014

Facebook_Aug18_BMost of our News Feeds on Facebook are a constantly changing mesh of links, posts, shares, and likes. If you see something interesting on your News Feed, for example a link to an article, you likely need to click on it right away or you won't be able to find it again with the influx of posts and information. In an effort to remedy this problem, Facebook has introduced the Save feature.

About the Save feature

The idea behind the Save feature is that it allows users to save longer-form content like articles posted on a News Feed. So, if someone has posted a link to an article on your favorite blog and you would like to read it later, you can now save it.

While this feature is similar to various apps like Pocket and Readability, which allow users to save content on the Web to read later, Facebook's version goes a little deeper. In a blog article announcing the feature, the company noted that the Save feature allows users to, "Save items like links, places, movies, TV and music."

Let's say you are at work, and during your break you quickly check Facebook. You come across a post where your friends have shared a link to a restaurant's Facebook Page. If you don't have time to visit the page right at that moment you can save it to view later.

While this feature will prove useful for many users, it is worth noting that when you save content, e.g., an article, you will need to have an Internet connection to access it in the future. Knowing Facebook however, they may integrate a feature like this in the future.

How to save content for later

Facebook has integrated this feature into all versions of Facebook, including the mobile app and browser-based versions. You can save content and links by:
  1. Scrolling through your News Feed until you find an article, link, Place, etc. that you would like to save for later.
  2. Clicking on the downward facing grey arrow at the top-right of the post.
  3. Selecting Save 'content name'. Note: The name will be based on the name of the link in the post.

Accessing your saved content

If you are looking at Facebook in your browser, then you should see a tab called Saved show up in the upper part (the area just below your profile image) of the left-hand vertical bar of the page. For users who access Facebook via the mobile app, press the three horizontal bars at the top-right of the app (located just below the magnifying glass) and you should see a section called Saved under Favorites.

When you click on Saved you should see a new screen open with the content you have saved. It will be divided into different types including:

  • All
  • Links
  • Places
  • Music
  • Books
You can interact with each item by either:
  • Tapping on it - This will open the page, link, or content.
  • Sliding it to the left - This will allow you to archive the content or press More to review, share or Like the content.
If you are looking to learn more about the Save feature, or Facebook in general and how it can be used effectively in your business, contact us today.
Published with permission from TechAdvisory.org. Source.

August 15th, 2014

Virtualization_Aug11_BWhile there are numerous tech systems available to small and medium size businesses, one of the most useful has proven to be virtualization. This movement of physical systems to a virtual counterpart offers many benefits when implemented correctly. Administered poorly however and you could see systems fail. To help avoid this, it is worthwhile being aware of five common ways virtualization fails.

1. Migration is forced before it is ready

One of the biggest reasons virtualization fails is that it is pushed before the company is ready for it. For example, it could be that the IT team is forced to fast-track virtualization, resulting in staff being forced to drop all other tasks and focus on migration.

If you rush, the chances of failure and mistakes always rise. And when it comes to changing systems from physical to virtual, mistakes can be compounded, thus increasing overall migration time and costs.

To avoid this you should take the time to conduct research on solutions available, workloads, applications to the move, and your specific business needs. Once you are across this, you should also take the time to get to know your systems and test them before migration.

2. Trying to implement a management plan after virtualizing systems

Some companies decide to virtualize first, and then try to figure out how to manage systems after migration is complete. This will almost always result in inefficiencies and frustration as the pressure is on not just to learn how to manage but also how to use this solution.

In order to see a more successful virtualization, you should have a management plan in place before you migrate your systems. You should look at how virtual machines will be managed, who will be doing what, as well as what systems you are going to use, and more. One of the best times to develop an overall management plan is when you are in the testing phase, well before actual migration. This will give you an idea of how systems will work in reality and how you can manage them.

3. Virtualization without employee buy-in, or involving employees

We have seen companies implement a virtualization solution without having full buy-in from the employees who will be using and managing the system. What this results in is confusion, resentment, lost efficiency, and, in some extreme situations, sabotage.

In order to successfully introduce a virtualized solution, you should ensure that all employees who will be using the system are not only aware of it but are trained on how to use it and have been given a fair chance to air their opinions. If you can achieve employee buy-in, there is a better chance that the systems will be used more effectively, and employees will be more open to other solutions being implemented.

4. Assuming one solution that works for others will work for you

An easy mistake to make is to only consider solutions successfully implemented by other businesses. The fact is, every business is different, and you should be looking for a solution that meets your specific needs.

If you go with a ready-made solution, or one-size-fits-all solution, it will likely work to some extent. However, there is a good chance that it will not completely meet your needs. This will likely result in either lost efficiency or increased investment in order to get what you need.

We recommend looking for a provider who can meet your virtualization needs with tailor made solutions. This way you will get what you need straightaway and likely not need to invest more in the future.

5. Not managing your virtual solution after implementation

Unlike some tech solutions, virtualization is not really a 'set it and forget it' type of solution. You will need to manage it from the start if you want to be able to get the most out of your systems. This includes ensuring resources are being allocated properly; machines are created and shut down properly; apps and systems are updated; and more.

While virtualized solutions do require less management than their physical counterparts, they still require some management and you will need people to help you do that. One of the best solutions is to work with an IT partner like us who can help manage your systems and ensure that they are working efficiently.

In fact, we offer a wide variety of virtualization solutions. By working with us, we can help take some of the virtualization load off and allow you to focus on running your business. If you would like to learn more, contact us today to see how we can help.

Published with permission from TechAdvisory.org. Source.

August 14th, 2014

Data is an integral component to any business. Without it we would not be able to make decisions, develop marketing campaigns, or even operate. The issue many businesses face however is that the amount of data they generate and capture is increasing exponentially and it can be a challenge to collect and leverage it. One solution is to integrate a data warehouse, but how do you know if your business needs one?

What is a data warehouse?

A data warehouse is a system used by companies for data analysis and reporting. The main purpose of the data warehouse is to integrate, or bring together, data from a number of different sources into one centralized location. The vast majority of the data they store is current or historical data that is used to create reports or reveal trends.

Possibly the biggest benefit of a data warehouse is that it can pull data from different sources e.g., marketing, sales, finance, etc. and use this different data to formulate detailed reports on demand. Essentially, a data warehouse cuts down the time required to find and analyze important data.

While not every business will need one right this minute, a solid data warehouse could help make operations easier and more efficient, especially when compared with other data storage solutions. That being said, it can be tough to figure out if you actually need one. In order to help, we have come up with five signs that show your business is ready to implement a data warehouse.

1. Heavy reliance on spreadsheets

Regardless of business size, the spreadsheet is among the most important business tools out there. Used by pretty much every department in a company, they can be a great way of tracking data. The problem many business owners run across however is that spreadsheets can grow to immense sizes and can become unwieldy.

Combine this with the fact that each department has spreadsheets that you will likely need to pull data from in order to generate a report. If this is the case, you are creating manual reports, which can take a lot of your time.

If you are struggling to find the data you need because it is spread out across different sheets, in different departments, then it may be time to implement a data warehouse.

2. Data is overwhelming your spreadsheets

Spreadsheets are designed to operate with a set amount of data (rows and columns). Reach, or exceed this limit, and you will find that the file becomes sluggish or will downright prevent you adding more data.

While it can take a while to get to this point, companies will reach it if they keep adding to their data. At this point you will see a drop in productivity and overall effectiveness in how you use your data. Therefore, a data warehouse that can combine data from different sheets may be a great solution.

3. You spend too much time waiting

If you set out to develop a report, only to find out that you need to wait for colleagues to provide the information on their spreadsheets, or to analyze their data, you could find yourself waiting for a longer than expected time.

This makes you highly ineffective and can be downright frustrating, especially if employees are too busy or just can't provide the information needed. Implementing a data warehouse can help centralize data and make it available to all team members more effectively. This cuts down the time spent actually having to track it down and communicating with colleagues.

4. Discrepancies in data and reports

Have you noticed that when team leaders or members in different departments create reports that the data or findings are different from yours, or other reports? Not only is this frustrating, it is also time consuming to sort out and could lead to costly mistakes.

This can be amplified if some departments have data sources that they don't share with other teams, as this can throw doubt into the solidity of your data and other reports. If you have reached this point, and realize that there are discrepancies in your data, it may be time to look into a data warehouse which can help sort out problems while ensuring mistakes like duplicate data are eliminated.

5. Too much time spent generating reports

Ideally, we should be able to generate a report using existing data almost instantly, or with as few clicks as possible. If you find that when generating a report you have to keep going to different sources to check if the data is updated, or to keep manually updating other sources, you could quickly see the amount of time needed to develop a report grow.

Because data warehouses consolidate data, you only have to turn to one source for data. Combine with the fact that many data warehouses can be set up to automatically update if source data is updated or changed, and you can guarantee that the data you are using is always correct.

Looking to learn more about data warehouses, or about the different data solutions we offer? Contact us today.

Published with permission from TechAdvisory.org. Source.

August 14th, 2014

iPad_Aug11_BThe iPad has become one of the most favorite devices of business owners and managers the world over. While the usability and mobility of these devices is almost unparalleled, there are some common issues that crop up. One of the biggest, is that it can be somewhat confusing to keep track of all the apps you've installed. If you have come across this issue, here are three ways you can find your apps.

1. Finding installed apps via Settings

While there is no set section of the iPad's Settings that allows you to view installed apps, you can actually view installed apps by looking at the Usage section. This section tells users how much storage space installed apps are using, therefore giving you a list of installed apps.

You can access the Usage section of Settings by:

  1. Opening the Settings panel on your iPad.
  2. Tapping on General.
  3. Selecting Usage.
This will list the apps you have installed, organized by how much hard drive space they are using. What's great about this method is that you can not only see the apps you have installed but also see if there are apps you aren't using, or apps that are taking up valuable space. You can also select apps to learn more about how much memory they are using and even uninstall an app should you not need it anymore.

2. Finding installed apps via Spotlight

If you have iOS 7 on your iPad you can view all installed apps via the Spotlight feature. Spotlight allows you to search your iPad for files, folders, apps, and more, and can be accessed by swiping down from the top of the screen when looking at the Home screen.

You can see what apps you have installed using Spotlight by:

  1. Opening Spotlight by sliding down from the top of your iPad's screen.
  2. Tapping on the blank spot beside the magnifying glass.
  3. Typing "." (period/full stop) without the quotations.
You should see a list of your installed apps come up, though there is no apparent way they are organized. If you tap on an app name, it will open.

3. Finding installed apps via iTunes

The other way you can find out the apps you have installed is via iTunes. You can do this by:
  1. Plugging your iPad into your computer via the cord that came with the device.
  2. Opening iTunes, if it doesn't open automatically when you connect it.
  3. Clicking on the device's name under Devices.
  4. Selecting Apps.
You will be able to search for apps, or you should see a full list of installed apps. The great thing about this feature is that if you search for apps, you should see where they are on your device's screen. From there you can move the apps around, or even delete them.

If you are looking to learn more about using the iPad, please contact us today to see how we can help.

Published with permission from TechAdvisory.org. Source.

Topic iPad
August 13th, 2014

Offie_Aug11_BIt’s undeniable that Microsoft Excel is one of the most popular spreadsheet applications used by businesses today. Not only does it simplify the process of creating spreadsheets with complex built-in formulas and colorful, descriptive charts, but it also allows you to add headers and footers. Let’s take a look at what headers and footers are and how you can make use of them in Excel.

What are headers and footers?

As with Word, Headers and footers are lines of text that print at the top (header) and bottom (footer) of each page in an Excel spreadsheet. They often contain descriptive text such as titles, dates, or page numbers displayed in page layout views and on printed pages.

Headers and footers are useful in providing quick information about your document or data in a predictable format and also help set out different parts of a document. Simply put, they make calculations, graphs, and pivot tables much easier to read and follow.

How to add and remove headers and footers:

  1. Select the spreadsheet for which you want to add headers or footers.
  2. On the Insert tab in the Text group, click Header & Footer; this displays the spreadsheet in page layout view.
  3. To add a header or footer, click on the left, right or center of the Header or Footer text box at the top or bottom of the spreadsheet page.
  4. You can now add a preset header or footer to your document, or create a custom header and footer.
  5. To start a new line in a header or footer text box, press ENTER; to include a single ampersand (&) in the text of a header or footer, use two ampersands. When you are done, click anywhere in the spreadsheet to close Header or Footer.
  6. Return to Normal page view by clicking on the View tab and Normal button.
  7. To remove the header or footer from a spreadsheet, select the View tab and click on Page Layout. Delete the information you want to remove.
The next time you need to repeat text on a page to make information more organized and easier to digest, you can simply do so with Excel's header and footer feature. Looking to learn more about Microsoft Office and its features? Contact us today and see how we can help.
Published with permission from TechAdvisory.org. Source.

August 5th, 2014

HealthIT_Aug05_AAs we move toward the October 2015 compliance deadline for ICD-10, the Journal of AHIMA has tackled three misconceptions about the new coding system.

ICD-9 isn't so bad. In reality, ICD-9 is obsolete, and the longer it is in use, the more the quality of health-care data will decline, leading to faulty decisions based on inaccurate or imprecise data. This could lead to increased operating costs along with mistakes which could have a negative effect on your practice and overall billings.

More codes create confusion and difficulty. Almost half of the new codes reflect the ability to differentiate one side of a patient's body from the other. Moreover, more codes, which are more precise, will in fact make it easier to find the right code. It's true that it will take time to learn the new codes, but in the long-run you should see overall efficiency increase, along with more accurate medical records which will make your job easier.

We could just use SNOMED CT or move right to ICD-11. Terminologies such as SNOMED and classification systems such as ICD-10 different roles—albeit complementary ones. And, ICD-11 won’t be ready for prime time until 2017, and that dates marks the beginning, not the end, of the process toward adoption. Remember, ICD-10 was first used by World Health Organization members 1994—and 10 year’s later it’s just going live on a widespread basis.

If you would like to learn more about ICD-10 and how you can ensure that your practice is ready for the October 2015 deadline, contact us today to learn how we can help.

Published with permission from TechAdvisory.org. Source.