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March 16th, 2015

HealthcareIT_Mar16_AMedical institutions rely on their healthcare systems to facilitate the needs of their patients, whether through electronic medical records, prescription management or data entry software. Unfortunately, most healthcare service providers don’t realize how vulnerable their IT systems are to cyber attacks. One of the contributing factors to data breach is digitization. While there are several benefits of converting medical data from paper records into electronic files, there is no denying that it increases the risk of data theft. And since stolen healthcare information can be used to commit identity theft and financial crimes, securing healthcare data has become more important than ever.

According to healthcare security experts, healthcare data breaches are on the rise due to the high prices the data can command on the black market.

From financial information to medical information

In the past few years, cybercriminals’ focus has been on stealing financial data, including credit card numbers and personal information. But things are taking a turn, the result of financial institutions fortifying their database and raising client awareness of the problem. This is making it more difficult for hackers to steal financial data, let alone use them. Banks do their bit to protect their customers, too, by quickly identifying and canceling compromised credit cards.

Stronger data protection measures have forced criminals to turn their attention to medical data, which is typically much less secure. Patient data includes an individual’s date of birth, medical and physical records and social security number - information that can’t be easily reset, and that is significantly more valuable than credit card data.

Securing healthcare data

Healthcare data has become more attractive to criminals, and it’s crucial that medical institutions take necessary precautions to secure their patients’ information from data thieves. Here are some best practice measures to secure healthcare data.
  • Protect the network and Wi-Fi - As hackers use a variety of tools to break into IT systems and obtain medical records, healthcare organizations need to invest in secure firewalls and antivirus software to deploy on their healthcare devices. Network segregation is also a wise move so that, in the event that a breach does occur, the attacker can’t instantly access all of your organization’s information at once.
  • Educate employees - Staff members need to receive lessons about information security, including setting passwords, spam filters, protection against phishing, and other kinds of data breach methods.
  • Data encryption - Encrypting data is one of the safest ways to secure it. Healthcare institutions can encode patients information in such a way that only authorized users can access it. Multi encryption is also an effective way to keep out intruders.
  • Physical security - Most healthcare institutions still retain their patients’ records on paper, stored in cabinets. Ensure that all loopholes are covered by installing surveillance cameras and other physical security controls, such as electronic door locks.
It is of crucial importance for healthcare providers to secure sensitive information, in order to gain and retain the trust of your patients. If you want to know how your organization can better protect your patients information, give us a call.
Published with permission from TechAdvisory.org. Source.

March 12th, 2015

BusinessIntelligence_Mar10_BBusiness intelligence, or BI, is a common term in the business world today. It combines and analyzes data to help business owners make important decisions and strategies. Business intelligence was only used by large enterprises until very recently but technology has evolved rapidly, and BI’s costs have dropped dramatically, making it affordable for small businesses.

What is business intelligence?

As a business owner, you may have come across business intelligence at some point in your research for efficient business tools. Business intelligence is a term that sounds intimidating, but it’s actually really easy to understand.

BI is a set of tools and techniques that transform raw data into information that companies can actually use for business purposes. You can use BI tools to collect data from internal systems and external sources. That data can then be analyzed and compiled into text or visual reports for corporate leaders, assisting them in making important business decisions.

Benefits of BI for small businesses

When it comes to analyzing data, business intelligence is a cut above other methods like simply pulling data from Excel spreadsheets. Businesses can use BI for many purposes. Here are some benefits.
  • Boost sales - Business intelligence tools can create and analyze data to improve sales. You can send an email to your clients, inserting a link to your website, then monitor their behavior with an analytical tool to subsequently target your emails more successfully. You can also use BI for sales forecasting and to decide on the best method to reach your sales target.
  • Identifying opportunities - BI tools allow you to assess your company’s capabilities and compare your strengths and weaknesses to your competitors. You can also identify market trends in order to respond quickly to change.
  • Better customer service - Customers are the lifeblood of any small business, and you should take customer service seriously. There are BI software programs that collect post-service customer feedback. Your customer service team is informed when they receive low feedback scores, so they can follow up and resolve any issues.

Implementation

After you’ve researched the benefits of BI to your business, the next step is to implement it in your company. The first thing to clarify is your need for business intelligence. Do you want to improve your sales? Are you looking for new customers? It’s important to be clear on this, so that you can choose a BI tool that will provide the best solutions to your problems. Once your objective is clear, it’s time to determine what resources you already have to get the job done. In some cases, your existing tools may be sufficient.

There are lots of BI options to choose from, and you should pick the one that best suits your needs. Want to know how to adapt business intelligence to your company? Give us a call and see how we can help.

Published with permission from TechAdvisory.org. Source.

March 12th, 2015

Office_Mar12_BMac users have a reason to celebrate - after a long wait since its last update in 2011, the Microsoft Office for Mac suite of productivity applications has been given a makeover. The latest look brings on board the power of the cloud to take Office to new levels for Apple fans, including a move to deliver an experience that’s closer to that of the Windows version of the package. Better still, you can upgrade for free while it’s still in preview stage - here are some of the killer features of Office for Mac 2016.

Cloud power

Office for Mac 2016 takes the power of the cloud and puts it to full use, bringing the advantages of its cloud-oriented Office 365 applications to its flagship package. As a result, you can now access your Office documents whenever and wherever, and no matter which device you are using. Aside from Office 365, the new software is also integrated with OneDrive, OneDrive for Business, and SharePoint.

It’s now possible to jointly author Word and PowerPoint documents with colleagues, and to make challenges simultaneously. Much like Google Docs, you can run a chat conversation alongside the document, in order to discuss the changes you are each making. Word and PowerPoint automatically flag up updates to the document that you might not have spotted already. These features are already available to Windows-based users of Office.

Sharing documents also becomes simpler, with a dedicated sharing button in the applications’ top right corner that allows you to invite colleagues to collaborate on the document you’re working on. It’s possible to share a document either as an attachment or as a link, and of course to control access rights for each person to whom you give access. You can open others’ Office documents right from your email account and get straight to editing.

Ribbon refresh

Until now, there have been differences in the options available on the ‘ribbon’ of icons that appear beneath the File, Edit and other menus at the top of the screen. You might see one thing on your Mac but another on your PC, and another still on your tablet. With Office for Mac 2016, Microsoft has taken the opportunity to fix those inconsistencies, so you’ll now find the options you need in the same places across all the platforms you use. A new task pane is also intended to help simplify graphics editing.

Email grouping

The updates to Outlook, and OneNote too, were actually released in 2014 and so are technically not new with this release. But one such useful update that is carried through to Office for Mac 2016 is the organization of Outlook emails by conversation, as is the case with Gmail. Emails can be sorted using a variety of other criteria, too.

Presentation aids

Office for Mac 2016 makes life a little easier for those presenting using PowerPoint slides. While your audience is shown the final product on your big screen, you can benefit from having ‘presenter view’ open on your monitor. This dedicated view gives you access to all of your presentation’s slides, any associated notes and also a timer to help you keep pace.

The entire suite of Office for Mac 2016 applications - including Word, Excel, PowerPoint, OneNote and Outlook - is available for free upgrade during Microsoft’s preview period, which runs until later this year. Once that comes to an end, you’ll need an Office 365 subscription or perpetual licence in order to keep making the most of the package’s features.

To find out more about boosting your company’s productivity with Microsoft Office applications, give us a call today.

Published with permission from TechAdvisory.org. Source.

March 3rd, 2015

Financial analysis concept 1Healthcare organizations have an extremely dynamic work environment - doctors, nurses, staff and patients are constantly on the move. In spite of all the stress and pressure, the organization must do its best to lower costs while trying to improve patient satisfaction and safety. This is why healthcare administrators are increasingly relying on wireless technology to facilitate their patients and operate more efficiently. Here are some examples of how wireless technology is providing new solutions to healthcare businesses.

Managing staff workflow

Working in a hospital can be an exhausting experience, in a stressful environment and under time pressure. This can affect staff performance in delivering service to patients. You can track staff movements, to gain a better understanding of workflow, by deploying ID badges with a radio frequency identification (RFID) tag that can be linked up to the hospital’s Internet connection. The badges will then collect data and it can be analyzed for possible improvements to processes.

Better inventory of medical equipment

Sometimes it’s hard to keep track of medical equipment and devices in storage. Wireless RFID technology allows users to track not only the location of the equipment, but also its condition and status. This way it’s easy to tell at a glance whether the equipment is in use or not. RFID also prevents staff from spending hours searching for missing tools, so doctors and nurses can focus on caring for patients. Simply put, you’ll always find the equipment you need, in the right place and at the right time.

Increasing security

Wireless technology can be used in different ways to boost security. For instance, attaching an electronic tag to an infant can help prevent child abduction from hospitals. Another way to implement this is to let staff wear ID badges embedded with a RFID tag. Whenever a member of staff enters a patient’s room, his or her name, photo, and job function will display on the patient’s bedside monitor. This allows the patient to quickly identify the members of the team responsible for their care. The patient’s family will also be able to find out who has visited the patient and when.

Accessing and analyzing data

Healthcare organizations are increasingly turning to cloud-based data storage. And when wireless signal devices are installed around the hospital, the data will be available to all staff in the area. Many healthcare organizations are also adopting analytical software to perform data mining - a process in which data is analyzed to provide new information and deeper insight into operations.

Automating environmental monitoring

There are many cases in hospitals where the environment needs to be monitored closely. For instance, hospitals usually have a number of refrigerators spread across the site that are used to store vaccines, medicines, or even tissue samples, and which must be kept at a carefully controlled temperature. Equally, hospitals often have to maintain appropriate humidity levels within certain rooms. This is where wireless technology can help. By attaching sensors to wireless RFID tags that can send the room’s temperature and humidity information over a Wi-Fi connection, staff can record data at regular intervals and be alerted if the conditions exceed an acceptable range.

Wireless technology not only improves efficiency, but it also saves time and money. Talk to us today about incorporating wireless equipment into your healthcare facility.

Published with permission from TechAdvisory.org. Source.

March 2nd, 2015

HealthcareGeneral_Mar2_ANowadays professionals in healthcare services use Electronic Medical Records (EMR) to gather a patient’s data and record medical information. EMR are more beneficial than paper records because they eliminate the problems of poor handwriting and allow users to organize and store data more efficiently. They are also one of the best tools to ensure a patient’s safety, prescribe medication, and manage chronic illnesses. However, with so many EMR vendors out there, choosing the best EMR to suit your healthcare practice can be overwhelming. Here are some criteria to consider when selecting an EMR system.

Determine your requirements

This is a very important process and should not be something you leave to the vendor with no input yourself. EMR offer a vast selection of functions, and you don’t want to end up choosing one that is irrelevant to your practice. The first thing you must do is to narrow down the features you need. You should make a list of all requirements from the ground up: patient admission, patient scheduling, medication lists, visual reports, and so on. Then you need to prioritize the features that would bring the most value to your practice.

Get the appropriate EMR for your specialty

Most EMR products have a wide range of capabilities while others meet specific needs for medical practices. EMR systems with broad functions may not offer the features that you need. On the other hand, the right EMR will be customized to suit your specialties, which will provide a familiar workflow. For instance, doctors who specialize in midwifery will need a unique EMR platform designed for this type of work. So ensure you have the right tools to do your job!

Simple Usability

For healthcare professionals, dealing with patients and medicines can be time consuming enough, without systems and processes making things more complex. EMR should make the whole treatment process easier, not harder. How do you know whether your EMR solution is easy to use? You can try out the demo version and road test a few common functions that assist in your everyday routine. You should be able to figure out how to use it more or less right away. Simplicity helps a lot, especially when implementing a new system - you need employees to be able to catch up quickly.

Support and upgrades

As with other types of software, you’ll want all the support you can get from your vendor. Reputable sellers will usually provide 24/7 support, which is beneficial as most likely you’ll come across technical problems at some point. You never know when you might need someone ready to answer questions late at night. And when it comes to software, support often includes upgrades with new features and bug fixes. Find out more about your potential vendor’s track record in giving quality care and consistent software updates.

Vendor viability

Take into account your vendor’s plans for the future before buying their EMR product. You’re not just buying from your vendor, but you’re also creating a long-term relationship with them. Remember that technology is always changing, as are medical regulatory standards. So you’ll want to make sure that your vendor will be in business in the long run, and that they have the ability to invest in future development. After all, EMR implementation can be costly and you don’t want to be making major changes to your EMR system every few months.

If you want to adopt EMR in your healthcare business, get in touch with us today and see how we can help.

Published with permission from TechAdvisory.org. Source.

February 27th, 2015

Time to take a break.One important decision businesses have to make is choosing the right technology to boost productivity and profitability - and a growing number are turning to smartphones. And when it comes to smartphones for business users, Windows Phones and its features are well-positioned to assist in daily business operations. Let’s take a look at some useful Windows Phone applications that could help drive your business forward.

Data Sense

Nowadays, telecommunication service providers restrict your Internet usage to a few gigabytes of data on a monthly basis. When you’ve exceeded this data limit, your Internet speed goes down drastically, and you might even have to pay extra to maintain speed. Data Sense allows business users to stay productive while on the go by monitoring their data usage. You can set a monthly data limit and Data Sense will help you control background applications and save certain downloads for when you’re connected to a Wi-Fi network. This way, you can save your precious connection speed for when you need it most.

‘Running late’ notification

At important business meetings, you don’t want to be the one seen as unprofessional for turning up late, especially if you haven’t been able to let people know what's happening. But even if you strive to be on time for every appointment, sometimes things are beyond your control. The ‘running late’ notification in the Windows Phone calendar app lets you send a quick message to your colleagues, to alert them to the fact that you’ll be late for a meeting. Simply do this by setting a default message, then choose a meeting in your calendar. The notification feature will pull contact information from your address book and send an email to attendees of your choice. Just make sure you have a good excuse when you do turn up!

Office Remote

This powerful application turns your Windows Phone device into a remote control for Microsoft Word, PowerPoint, and Excel documents. Business presentations are easier with Office Remote, which you can use to jump between PowerPoint slides and control a laser pointer to draw your audience’s attention. You can also use it to store your speech notes, and you can glance down to monitor your presentation time on the screen. Office Remote is simple to implement, requiring only Bluetooth and a small piece of add-in software that allows you to connect your Windows Phone and PC.

TeamViewer

What happens when you’re out of the office, and a client calls to request information stored on your computer? Well, the good news is you don’t need to rush to your desk. With TeamViewer, you can access your PC’s desktop right from your Windows Phone device, as long as the computer is turned on and running the TeamViewer program. This can save you a lot of time when you’re outside and need to check a file or run a program on the go.

Mobile device management

If your business deals with confidential client information, then deploying Windows Phones to your employees can be risky. Microsoft has come up with Windows Intune, an application to centrally manage and secure your employee’s Windows Phone devices. Windows Intune allows the administrator to manage updates, control which applications can be installed, and protect the devices from viruses and malware.

If you want to integrate Windows Phones into your business, contact us today to get started.

Published with permission from TechAdvisory.org. Source.

February 24th, 2015

BusinessIntelligence_Feb24_BIn today’s technological landscape, companies increasingly rely on sophisticated business intelligence tools to help them to make better and more strategic business decisions. Applying the best technology to your practices can give you an edge over your competitors and increase the thing that matters to your business most - productivity. Read on to find out more about three efficient BI tools that may benefit your bottom line.

The Internet of Things

The concept of the Internet of Things (IoT) is to embed electronic sensors into any physical objects, allowing them to be controlled via the Internet. This includes everything from mobile phones to refrigerators, washing machines and even cars. The idea of IoT is exciting and definitely practical in today’s technology-driven world. While the concept has been around for several years, many business owners still don’t even know what the IoT means. So let’s take a closer look at how IoT will impact businesses.
  • Increased efficiency - Businesses will be able to connect devices for efficient, real-time operations. For instance, IoT can connect a warehouse system and point-of-sale scanners together to provide better inventory management.
  • New business opportunities - Today there are approximately 10 billion connected devices, and this number is growing fast. IoT opens a door to new business opportunities as customers need new devices and services in their everyday lives.
  • More security concerns - While the idea of connecting everything together is exciting, businesses will have to pay extra attention to security. More data stored online means increased chances of information theft and cyber security issues.

3D Printing

Some businesses have probably never considered that 3D printing could be of use to them, partly because they’re so accustomed to the traditional way of printing 2D materials such as posters and flyers. But now 3D printing allows businesses to manufacture three-dimensional solid objects from a digital file. Since the costs of technology are expected to decrease, 3D printing could be adapted to business practices for various purposes.

The main benefits of 3D printing for businesses are increased productivity and creative, customizable new designs. Product designers can use 3D software to speed up the creation of product prototypes. It also allows for remote cooperation between colleagues, which increases the ability to brainstorm ideas for faster product-development cycles. 3D printing processes are also highly customizable to suit the needs of clients.

The Enterprise Cloud

Companies are now familiar with cloud computing, having used it for data storage and synchronization for the past few years. But the enterprise cloud offers more flexibility and scalability than regular cloud computing, and is noted for its cost efficiency, security, and easy-to-use model. Enterprise cloud computing refers to a firewall protected computer system which is able to offer software, infrastructure and platform and web services. They can provide private access and a virtual scalable environment controlled by either a single company or consortium.

Nowadays, businesses require faster innovation, remote access, and better cross-product integration. This is where the enterprise cloud comes in; to deliver cost savings and provide better security to accommodate business growth. You’ll want to adopt the enterprise cloud to gain advantage over your competitors.

If you’re interested in boosting your business performance with BI tools, contact us today and see how we can help.

Published with permission from TechAdvisory.org. Source.

February 20th, 2015

VMware_Feb20_BFor businesses, maximizing profit while reducing costs is one of the most important goals. Since many companies nowadays hugely rely on technology, investing in virtualization could be a worthy decision in the long run. VMware is a software company that has offered cloud services and virtualization software for businesses since 1998. VMware has recently announced the release of its new vSphere 6 virtualization software. Read on to find out exactly what vSphere 6 is and how your business can profit from it.

What is vSphere 6?

After three years of development, VMware has finally released vSphere 6, the latest version of its virtualization platform. vSphere 6 is a cloud system that turns physical resources into virtual ones. It also allows users to run multiple operating systems and applications on a single computer. The new vSphere 6 is equipped with new capabilities to suit the needs of business users.

What are its new features?

vSphere was recently updated to version 6 and, along with the update, a number of new features were added that could prove useful for businesses.
  • Content Library - This new function enables users to store virtual machine templates, applications, ISO images and script into a centralized management tool of vSphere, the vCenter. It is very useful when you need to install files or maintain your infrastructure. With Content Library, you can keep everything in one place, allowing easy access when needed.
  • vMotion - Migrating data can be one of the most daunting tasks for administrators. With vMotion, you can move an active virtual server from one physical server to another without downtime. vMotion will retain the network’s connections and perform non-disruptive live migration with a high speed network connection. The whole process takes merely seconds to execute, so users won’t even notice that the server has been moved!
  • Fault Tolerance - On those rare occasions when your company is facing power outage, the damage can be severe. vSphere 6’s Fault Tolerance protects up to 4 virtual CPUs and allows your applications to keep running in the event of server failures. This feature ensures zero downtime and prevents data loss. Fault Tolerance is needed for applications that require continuous protection.
  • NVIDIA GRID vGPU - VMware partners with NVIDIA to bring high-quality graphics to their virtual machines. GRID vGPU provides exceptional graphics when sharing desktops and applications on a virtual server. In the past some applications were impractical to use on a virtual server, due to their need for high-quality graphics cards. But GRID vGPU can bring those applications to life on a virtual platform without the need to install a high-end graphics card.
The new vSphere 6 packs in a whole load of new features and innovations that will bolster many enterprises’ virtual performance. If you’re interested in integrating VMware into your business, contact us today to find out how.
Published with permission from TechAdvisory.org. Source.

Topic VMWare
February 11th, 2015

Androidphone_Feb11_BFor Android smartphone fans, the start of 2015 means the release of new products, and better ones too. The world of Android is full of companies ready to respond to customers with high expectations, especially when the number of smartphone users is on the rise. With an extensive range of Android phones out there, how can you determine which one works best for you? Here’s a glimpse of the top four Android phones that you can expect to arrive within this year.

Samsung Galaxy S6

If you’re a Samsung Galaxy S5 fan, the new Galaxy S6 will be just what you’re looking for. Samsung plans to change the overall design of this model following criticism of Galaxy S5’s conservative style. There are rumors about its quad-HD screen with 2560x1440 resolution, metal unibody, a 64-bit Snapdragon 810 processor with 3GB of RAM, and better camera and battery performance. As usual, the S6 will be available in three storage options: 32GB, 64GB, and 128GB.

Galaxy S6 is expected to debut at the Samsung Unpacked event, scheduled for March 1st in Barcelona. The release date should be around a month after the official announcement. It’s unlikely that Samsung will be making the Galaxy S6 any cheaper than the current Galaxy S5. So far, the estimated price for the 32GB model is around $650, the 64GB model around $800, and the 128GB version could cost an extra $100 more.

Samsung Galaxy Note 5

The Note series from Samsung has always managed to impress Android users. This means Samsung has to come up with something special to stand out further. Word has it that the Note 5 will employ an Ultra HD, 4K display and a camera with up to 50 megapixels. You can also expect wireless charging and a two-day battery life.

The release date for Note 5 is still yet to be confirmed, but Samsung tradition suggests the launch will be somewhere during September and October. As for the starting price, Samsung’s Note series has always been costly, and Note 5’s additional features could further increase the price up to around $750.

Sony Xperia Z4

After Xperia Z3’s debut in September 2014, Sony has been working around the clock to strengthen its Z-series products. The Xperia Z4 is expected to have a 5.5-inch quad-HD screen with a Snapdragon 810 processor. Sony’s smartphones are well-known for their camera quality, and the Xperia Z4 may pack in an even more impressive camera and image sensor. The new sensor will be able to record videos much faster and smoother than the previous Xperia Z3.

Sony has announced that it will not be presenting Xperia Z4 at the world’s largest mobile trade show this March, so we can assume that it will be released at a later stage in 2015. The price is rumored to be around $600-$650.

LG G4

The one thing LG prides itself on is its innovation, and the new LG G4 is sure to house some extra features. There’s a possibility that the G4 will have an eye scanner to gain secure access to the phone, but a fingerprint scanner would be more likely. LG’s smartphones are already on top when it comes to screen resolution, so G4’s display will probably be ahead of its competitors. Furthermore, a new stylus known as the G Pen will replace the poorly received LG G3 stylus.

Since the G3 is available for $600, we can assume G4 to cost the same or more at its launch. Its release is expected to come in May 2015.

Want to find out how Android phones can fit into your workplace? Get in touch with us today and see how we can help.

Published with permission from TechAdvisory.org. Source.

February 10th, 2015

Virtualization_B_164Virtualization...the very sound of the word may have you excited about the new opportunities it holds, or your heart pounding in fear of a foreign technology that sounds far too scary. Whatever the case, virtualization isn’t going anywhere. Thousands of businesses are taking advantage of its ability to cut costs and free up office space. If you’re thinking about taking your first step into the exciting world of virtualization, read on. We have some tips that will make the transition easier.

The key to successful virtualization is to not virtualize too much too quickly. Choose one or two items you’d like to test out, and then give it a go. By only focusing on virtualizing a few assets, you’ll be able to accurately measure how much your business is benefiting from virtualization.

Once you’ve decided to make the jump into virtualization, here are a few tips to keep in mind.

Don’t virtualize for the sake of virtualizing

If you have 20 PCs running on an older operating system, but they are still producing results you’re happy with, it may be best to save your money and hold off on virtualization until you really have a need for it.

On the other hand, if you’ve been thinking about buying a new server, it may be smarter to consider getting a virtual server instead since the need is already there.

Understand the risks and challenges of virtualizing individual assets

Server, desktop and application vendors have unique and evolving licensing rules concerning virtualization. With vendor licensing audits becoming more and more frequent, you may be in for a major financial penalty if you’re not following the rules.

It’s been reported that one company saved $4 million in hardware expenses through virtualization. However, they lost $52 million for not remaining in compliance with the software licenses.

Try virtualizing more than one asset

If you start out only virtualizing your server and it doesn’t show immediate benefits, that doesn’t mean you should just give up on virtualization completely. The fact of the matter is that virtualization does save businesses millions of dollars every year in IT expenses, giving them a productivity boost in the process.

You can virtualize many physical assets of your business besides servers. This includes applications, laptop hardware, operating systems and more. All the virtualization process does is deliver these assets to you via the internet instead of having the physical product in your office. So if the server virtualization doesn’t work for you, maybe virtualizing another asset will.

Or it could simply be that your IT service provider is the real problem. Maybe you haven’t found the right virtualization vendor that works best for your business. The only way you’ll ever find out is if you don’t give up the first time you encounter a failure.

For more information about virtualization and how to effectively integrate it into your business, contact us today.

Published with permission from TechAdvisory.org. Source.