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July 9th, 2014

Web_July07_BFiles and folders on any device are among the most essential parts of the overall operating system. Many business owners and managers go to great lengths to keep these organized and easy to find. This is easy to do on desktop and laptop computers, but on mobile devices, such as the Windows Phone, it's somewhat more challenging. In an effort to make this easier, Microsoft has recently released a new app for Windows Phone users.

About the Files app for Windows Phone 8.1

In late May, Microsoft posted an article on their Windows Mobile blog announcing that the Files app had been launched. The idea behind this app is that it allows easier viewing and managing of files and folders on your Windows Phone.

With this app you can:

  • Browse for installed files
  • Arrange files into folders
  • Move files or folders from one location to another
  • Open or search for files
  • Change the name of existing files
  • Share individual or multiple files with other users
While this app is a welcome development, there is one feature that makes it great: It allows you to also access and manage files on your device's SD card - if it has one. This means you no longer have to connect your Windows Phone to your computer in order to manage your files. You can do so directly from your phone.

Where can I get the app?

If you use your device for work we strongly recommend that you install this app, especially if you store files on your device. Find the app on the Windows Phone Store for free. Simply click the Install button in the left-hand ribbon of the page and select your device. You need to be signed into the Microsoft account you use on your phone. You can verify this by looking at the top-right of the page and hovering your mouse over Explore. If you are not signed in hover over Explore and click Sign-in. Enter the username and password of the Microsoft account you use on your phone and you should be able to install the app directly from your browser.

Alternatively, you can install the app directly to your device by:

  1. Going to the Windows Phone Store app on your device.
  2. Searching for Files.
  3. Tapping on the Files app icon (blue square with a white document icon).
  4. Pressing Install.
The app should start to download automatically and install a new tile on your home screen.

Using the Files app

To manage or view the files and folders on your device, simply open the app. You should see a screen open with the option to either look at the files on your Phone or SD card - if your device has an SD card installed.

When you tap on either Phone or SD card, you should see the file structure pop up. Scrolling up or down and tapping on files or folders will open them. If you tap on the square box beside each file you will see a number of options pop up at the bottom of the screen. Pressing the related icon will allow you to interact with that file. For example, if you select a file and press the Trash Can icon, the file will be deleted. You can select multiple files at the same time by simply tapping on the white boxes before hitting any of the action buttons.

If you are looking for a specific file, make sure you don't have any files or folders selected and press the magnifying glass icon at the bottom of the screen. Enter the name of the file or folder you would like to find and it should pop up below the search bar.

Looking to learn more about using Windows Phone in the office? Contact us today to see how our services can help.

Published with permission from TechAdvisory.org. Source.

July 3rd, 2014

GeneralHealthCare_July03_AA strategy commonly used in manufacturing and aviation offers the potential for better health care at lower cost, according to a recent report.

That strategy - systems engineering - is an interdisciplinary approach to designing and managing complex systems.

According to "Better Health Care and Lower Costs: Accelerating Improvement Through Systems Engineering," a report from the President's Council of Advisors on Science and Technology (PCAST), the key is the use of tools such as alerts and checklists that adjust for the human factor.

It’s worked in many industries. As one example of using systems engineering, U.S. commercial airlines have reduced fatalities significantly since the 1960s, with the risk of dying now one in 45 million flights. Similar gains have been seen in space stations, satellites, and education.

Now forward-thinking physicians are embracing systems engineering with the same level of devotion. Simply having doctors and nurses in an I.C.U. make their own checklists for what they thought should be done each day decreased the average length of stay by half.

According to the PCAST report, systems engineering, with an emphasis on high-quality data to assist health-care providers and measure progress, is the wave of the future in health care. Contact us today to learn more about how our services can help your practice.

Published with permission from TechAdvisory.org. Source.

July 3rd, 2014

AndroidPhone_June30_BAs Android devices continue their steady penetration into the business world, we are starting to see a wider number of business oriented apps arrive on the Google Play store. One of the latest apps released could be incredibly useful for business owners who use Google Apps. In late June, Google announced that they had released the Slides app.

What exactly is the Google Slides app? I thought it was part of Google Drive...

As many who use Google Apps know, productivity apps like Slides, Docs, and Sheets are part of Google's cloud storage app - Drive. If you have used the Drive app on your phone or tablet, you likely also know that you can create, edit, and share documents via this app.

This development is an effort to extend the capabilities of Drive, while simultaneously making it easier for users to access their individual files. For example, if you are a heavy user of Slides it can be a little annoying and time consuming to open the Drive app, search for the file you want, open it, and start editing. Now, if you have the app installed you can open it for immediate access to your related files, in this case Slides.

The key here is to think of the Slides app as a branch of the Google Drive App, as all of your files are still linked to Drive. Create a presentation using the Slides app and it will show up automatically on Google Drive as well as in the app. This app has all the same features as the Drive version, it is just that the app has been specifically written for mobile devices and designed for ease of use.

What can I do with this app?

As we stated above, the main focus of the Slides app is to allow you to create and edit presentations from your Android device. As such, there are a number of useful features:
  • The ability to create and edit presentations offline. As long as you have accessed a Slides presentation while online, it will be made available for you to open and edit offline as well. You can also save individual presentations to your device's hard drive and have the file updated when the presentation is.
  • Advanced sharing features. You are able to share your presentation from a mobile device and have users on their devices or computers collaborate on the same file.
  • Automatic saving of presentations created and edited on the Web. As long as you have an Internet connection, changes made to files via the app will be synced with Google Drive and reflect on all versions of the presentation. If you are offline, the changes will sync when you are next online.
  • The ability to open, edit, and save Microsoft PowerPoint presentations directly from the app. This is a big feature, largely due to the fact that many businesses use PowerPoint instead of Slides. What this means for you is that you can view these files without PowerPoint installed on your device.
  • Full editing capabilities. You are able to create slides, add text, edit slide order and the overall format of your text and slides.
  • Present directly from your device. You can run presentations on your device or connect to a projector using adapters that can usually be purchased for your device.

Where can I find the Slides app?

This app is available now on Google Play. To install it you can:
  1. Open the Google Play app on your device.
  2. Press the magnifying glass and type in Google Slides.
  3. Tap on the app and select Install.
  4. Open the app when it has been installed.
When you open the app, you should see all of your slides related to your Google account pop up in the app.

If you are looking to learn more about Google's apps on your Android device contact us today to see how we can help ensure that you get the apps your business needs most.

Published with permission from TechAdvisory.org. Source.

July 3rd, 2014

HealthcareIT_July03_AThe compliance date for ICD-10 is farther away than it once was, but it’s still coming — and health-care practitioners should be moving forward with preparedness plans, if the results of a recent survey are any indication.

The survey — which questioned physician practices, hospitals, payers, vendors, and others — was conducted by eHealth Initiative and the American Health Information Management Association (AHIMA).

It found that most health-care organizations are using the extra time afforded by the delay of ICD-10 compliance to October 15 to invest, train, and test. Most organizations said they're ready for testing, but some are more prepared than others. Around 40 percent of respondents said they'd start end-to- end testing by the end of 2014, and 25 percent reported that they’d begin by the end of 2015. And, to minimize productivity loss, 68 percent of respondents said they will conduct additional training, with 31 percent hiring more coders to help with the transition.

Concerns about ICD-10 remain, however. One pertains to preparedness, with 45 percent of respondents reporting that they don't have a good sense of their partners' readiness. Another pertains to financial impact, with 38 percent of respondents saying they thought their revenue will decrease, and 14 percent saying they think it will stay the same. Only 6 percent think it will increase.

Clearly, while the ICD-10 transition seeks to improve accuracy of claims and quality of care, not everyone has a clear plan to derive value from it. But now, it seems, is the best time to prepare. We recommend that you contact us today to learn more about how we can help ensure that you are ready for ICD-10.

Published with permission from TechAdvisory.org. Source.

June 25th, 2014

iPhone_June23_BThere is a good chance that the most popular mobile device in your office is the iPhone. Known for its easy to use system and powered by iOS, it is one of the most useful business devices around, not to mention popular in the personal phone market too. Back in early June, Apple announced a new version of iOS - iOS 8 - that will be available in the fall for most iPhone users. This new version will introduce a number of new features, including a drastically improved Notification Center.

About the iPhone's Notification Center

The Notification Center feature was introduced with the release of iOS 5 and is available on every Apple mobile device. The idea behind it is that it can show you an overview of alerts and updates from specific applications. On iPhones and iPads this is an area where all of the most important information can be accessed quickly.

You can access your Notifications Center by swiping down from the top of your screen. When it is open you will see three views:

  • Today - Important information about the day, including upcoming calendar events, the weather, and other relevant information.
  • All - All alerts, including emails, messages, and updates from apps like Twitter.
  • Missed - Notifications that you have missed in the past 24 hours.
If you tap on any notification or alert, the app associated with it will be opened and allow you to view the content or update in full. For example, when you get a new email, Notification Center will alert you and show who it's from and even some of the content. Tapping on the message will open the Mail app, allowing you to interact with it directly from the main app.

For many users, this is among the most useful iOS features, but many have commented that it feels unfinished. Sure it provides a way to quickly access important information but it is largely static and limited in use. Apple aims to change this with the release of iOS 8.

Notification Center's iOS 8 update

When Apple introduced iOS 8 in early June, they announced that the Notifications Center will be getting widgets that will help make the Center even more functional - providing you with greater information all in one place. Those who have used an Android device before are likely well aware of widgets. These tiny versions of apps display useful information without having to open the app itself.

For example, on Android devices you can add an email widget to your main screen that allows you to read and reply to emails directly from your home screen without having to open the full version of the app.

Apple has decided to take another path with the implementation of widgets, instead baking them into the Notifications Center. With iOS 8, you will still be able to swipe down to access your Notifications Center, only now there will be way more information. In the example Apple demonstrated, there were widgets showing the latest scores of a baseball team and eBay auctions that you could bid on directly from the screen, without having to open the eBay app.

Of course this was just a demo, but you can bet that when iOS 8 is launched, you will start to see useful apps updated with widgets that you can add to Notification Center. If for example you use a note app like Evernote, there is a good chance that you will be able to create or edit a note in the Notification Center, without having to open the app itself.

It is clear that with the impending update, Apple is striving to implement a better and easier way for you to interact with your phone. For many business users this will mean less time having to open apps and search for the information they need. It will be interesting to see what business-oriented apps developers come up with next in terms of making the iPhone an even more effective business device.

Contact us today to learn more about the iPhone and how it can help improve your business.

Published with permission from TechAdvisory.org. Source.

Topic iPhone
June 24th, 2014

Facebook_June23_BAs Facebook continues to provide interactive ways for brands to engage with customers, businesses are increasingly turning to the social media platform to build a recognizable brand for both existing and future customers. Following Facebook's recent expansion of its video capabilities, businesses now have some new toys to play with, such as Video Views Objective. The question is: What does this new function have to offer and how will it help your business?

What is Video Views Objective?

Following the introduction of video metrics and Premium Video Ads, Facebook has now introduced expanded video capabilities, called Video Views Objective. This feature will enable businesses running video ads to choose video views as an objective for their campaigns. In short, this allows businesses to take advantage of two solutions to direct Facebook users to additional content. All businesses will be able to plan their campaigns using the traditional broadcast model of reach and frequency.

Video Views Objective (VVO) will be added to Facebook’s Ads Create Tool, Power Editor, and its ads application-programming interface. Ads created using VVO will automatically be optimized to be shown to targeted Facebook users who are most likely to view videos across devices. This will allow businesses to take people on a deeper journey with their brand by encouraging them to take action right after they have watched a video, and sending them a targeted brand message later on.

How does this help businesses?

As mentioned earlier, you will be able to encourage those who have viewed your videos to view additional content with two new solutions. Firstly, businesses who work with a Facebook account representative can create audiences of people who have already watched their videos. Ads can be created for those specific groups to help move them from awareness to affinity and consideration of the brand’s product or service.

A second way businesses can encourage increased engagement is by adding a call to action, which invites people to learn more and visit a specific destination, such as a page on their website, after viewing a video.

You can also gain more control over the number of people who will view your videos by utilizing reach and frequency buying. This will predictably manage audience sizes and the number of times your ads are shown to these audiences. Traditional broadcast ad campaigns are planned and bought by focusing on the number of people you can reach and how many times you can reach them. This helps align Facebook media delivery with the reach and frequency levels that deliver business results.

Facebook is a versatile tool in that it can be used to exhibit a business's core values, as well as enhance customer engagement and experience. Looking to learn more about Facebook for business? Call us today for a chat.

Published with permission from TechAdvisory.org. Source.

June 20th, 2014

Office_June18_BThough primarily used as an email application, Microsoft Outlook can also be used to handle a wide range of extra business matters. One such functions is the address book, which enables you to create a database of contacts with details which are deemed to be significant to your business. It is also commonly used to organize client details and sync to other applications that are compatible with Outlook.

Since Outlook's Address Book is the go-to application for many distribution lists, email addresses, and other important contact details, knowing how to use it can be really useful. However, before you create a new address book, it is a good idea to keep in mind that Outlook Address Book is NOT your list of contacts but a collection of different folders containing different sets of contacts.

This does sometimes confuse, so to help you understand more easily, here are the types of address books you can create in your Outlook profile:

Global Address Book

This can only be used in conjunction with a Microsoft Exchange account. Global address lists are a collection of all the names connected to your account in Microsoft Exchange Server.

Outlook Address Book

This is used interchangeably with Contacts although they are different in context to each other. Your Outlook Address Book is a collection of your contacts with details added in the e-mail and fax number fields.

Internet Directory Services (LDAP)

The Lightweight Directory Access Protocol, or LDAP, is used to find email addresses that are not in your local directory. This can only be accessed with the use of a steady Internet connection.

Third-party address books

You can set up address books from third party service providers through their given setup program.

To create an address book for a specified list of clients you can:

  1. From the Info tab, go to File then click Account Settings.
  2. Two options will be listed in the dropdown menu – Account Settings and Social Network Accounts. Choose Account Settings and click Address Books from the pop-up window.
  3. Tick on New then Add Account.
  4. In the Add Account dialog box, more options will appear – Internet Directory Service (LDAP) and Additional Address Books. Choose Additional Address Books and click Next to continue.
  5. You will be directed to the next window with options Outlook Address Book or Mobile Address Book. Mobile address books will create a list of names with the mobile number field filled in. Choose between the two and hit Next.
  6. Your chosen type will be automatically saved to your Outlook profile and to be able to use this, you will have to restart your program first.
Outlook Address Book not only helps sync your business database to several applications but also makes the client database organization an easy task. Understanding how to work this to your advantage can really help streamline and organize your contacts.

We can help you apply better technology tools to your business, so get in touch!

Published with permission from TechAdvisory.org. Source.

June 18th, 2014

virtualization_June17_BIn some cases, the value proposition that server virtualization offers business owners is a no-brainer. But for others, it might not be advisable. The real question is how do I identify if server virtualization will save my business money? To make sure that you are fit to reap all the benefits of a virtual server, you must first make sure that server virtualization is right for your business.

10 ways to identify if server virtualization will save you money:

  1. Expert IT personnel: Some small businesses don’t have an IT person on the payroll, or if they do, that person deals with tasks such as security or desktop management which often means they are ill-equipped to deal with the technological sophistication that virtualization demands. If you don’t have an IT expert, virtualizing might not be right for you.
  2. Technology as core competence: If your company’s core competence is technology, or if you have lots of servers which require abundant storage and skilled IT veterans, server virtualization is sure to help save your company money. Not only will you improve on storage efficiency, but you won’t have a payroll replete with lots of IT personnels.
  3. Busy servers: If your servers are taking up floor, rack or shelf space, or if they are dedicated to particular applications; your business is likely to save money through server virtualization. Moreover, if your server equipment is aging, server virtualization might help with significant server consolidation, meaning fewer servers, lower power bills and more floor space, too.
  4. Sensitive applications: Note that not all applications do well in virtual environments. Some critical or sensitive applications require a lot of processor or memory resources and you don’t want them sharing those resources with other virtual servers. Find out about your applications performance needs, if they’re not sensitive they may be ripe for a virtual server.
  5. Shared storage: Some people will tell you that virtual servers must have a virtual storage, however those themes usually come from vendors whose livelihoods are tied to virtual storage. If your business focuses on having a centralized storage that is shared between users, virtualization can be very beneficial.
  6. Speed of deployment: Some businesses need to be able to provision servers rapidly since failure to do so is a distinct competitive disadvantage. If thats the case in your business, virtualization is a must. Ordering a physical server and deploying it can take days if not weeks; unlike a virtual framework which once in place deployment can be done in no time.
  7. Server virtualization test drive: Why not try virtualization on a small scale before deciding if you should go all virtual? You can buy inexpensive tool such as VMware Workstation which costs around USD$199 for your IT staff to try out and see the potential value of server virtualization.
  8. Do research: Even if you think you know all the basics about server virtualization, be safe than sorry by doing more research before implementing anything. A good place to start is Virtualization for Dummies. It provides a thorough basic understanding of the idea as well as what it can do for your business.
  9. Ignore server virtualization hype: With so much hype around virtualization these days it would be easy for some businesses to rush into. Don’t do that! Instead, do some research and analyze your business’ components and needs before deciding to go all virtual.
  10. Get help: Server virtualization can be quite complicated, the good news is that vendors are making it much easier to deploy. If you decide to virtualize your servers, getting help from a reputable vendor can pay off in the long run. Most vendors offer solution bundles which include servers and storage pre-installed virtual servers for turnkey operation.
While server virtualization proves to be an efficient and cost-effective solution for many businesses, the most important thing here is to not rush into a virtual server. Take a little time and go through a checklist to see if your business is right for the idea because if not, you’re likely to be losing both time and money. Looking to learn more about server virtualization? Call us today for a chat.
Published with permission from TechAdvisory.org. Source.

June 17th, 2014

businessintelligence_June16_BBusiness intelligence (BI) plays a vital role in most businesses. It helps identify and monitor business trends and facilitate decision making, as well as improve your strategic management processes. Isn't it time you made use of your company’s resources and accessed valuable corporate data to improve your BI for the good of your company success?

5 ways to improve business intelligence value

1. Pump customer data into your analysis Most companies are chasing after a 360 degree view of their customers, and while this seems like an elusive goal, it can be achieved. Take the first steps by integrating data from your CRM, accounting, and customer support systems into your BI dashboards and reports to allow analysis of customer growth, profitability, and lifetime value. Understanding these KPIs can help you spot trends as well as identify opportunities to cross-sell or upsell. 2. Set up alerts and delivery Your business intelligence can instantly improve its standing and value with alerts and report delivery. Notifications, in the form of email alerts, are useful for managers to keep an eye on business operations without having to log into the BI system. The added perk here is that managers can stay on top of KPIs and new updates even when they're on the move as reports and dashboards can be emailed to them according to a set schedule. 3. Reassess your dashboards If it’s been a while since your BI dashboards were first designed, try updating them with modern charts and stylish fonts. While this may seem unnecessary to some companies, attractive dashboards attract more users and you’ll likely see an uptick in adoption after a dashboard refresh. 4. Deploy existing content on mobile devices By increasing your BI content’s availability, you can quickly increase the number of users accessing it. A great way to do this is by deploying your dashboards and reports on mobile devices. This is especially useful for decision makers who travel frequently or need to be able to access KPIs from anywhere; after all it’s easier for them to pull out a phone or tablet rather than drag out a laptop. Your BI system likely includes some way to make your existing BI content mobile. Allowing users to access BI the way they want can be a great way to boost your BI value. 5. Make it predictive While BI has traditionally been used to present historic data for manual analysis, now more than ever it’s incorporating predictive analytics. By leveraging stored data from your BI system and applying predictive analytics, you can project future performance and make better business decisions based on more accurate forecasts.

Modern BI platforms come with many options, from multi-data source connectivity to mobile BI. It is up to you to leverage the full breadth of your BI software’s capabilities to ensure that you’re getting all the value it can deliver. Looking to learn more about business intelligence and its functions? Get in touch.

Published with permission from TechAdvisory.org. Source.

June 10th, 2014

ipad_June10_BApple's yearly WWDC (World Wide Developers Conference) is one of the most eagerly anticipated moments of the year for fans of the company's products and systems. This year, as with others before, has proven to be an interesting one. Perhaps most attention-grabbing of all is the announcement of a new version of iOS.

The new iOS

At 2013's WWDC, Apple introduced a new and completely overhauled version of iOS - iOS 7. Now, one year on, the platform has proven to be a hit with users. This year the company has announced iOS 8, which is being set up as rhwfsfcssxasaqaan improvement over the previous version.

In fact, Apple has taken the success of last year's version of iOS and added a number of new features and updates that aim to improve on the platform while making mobile devices even easier to integrate into your daily routine.

6 Features business users will benefit from

During Apple's announcement on June 2, there were a number of great new features and updates introduced, all of which will be available when iOS 8 is released. Here are six features business users will enjoy:
  1. Enterprise features - The iPhone and iPad are devices commonly used by businesses and it can be difficult for IT departments to manage these devices or for users to easily share files using company centric clouds. Apple noted that iOS 8 will come with enhanced management tools to make it easier for IT to manage devices and will also make it easier to share information and files through company clouds.
  2. Better Mail app - Many Apple users simply stick with the standard Mail app for all of their email needs - linking various accounts to one platform. Mail will receive new features and updates with iOS 8, with one of the most useful being the introduction of gestures. For example, you will be able to swipe gently to the left on a message to reply, or swipe hard to delete it.
  3. Improved Notifications Center - The biggest update to this feature is that you can now reply to a notification right from the screen, even if the device is locked. So instead of merely seeing that you have an email, you can reply. The bigger update is that the Notifications Center will support widgets from third party apps.
  4. Continuity - One of Apple's main goals is to have a seamless user experience between their devices. With iOS 8, Apple will introduce Continuity which is a feature that will allow you to start doing something on your phone and then, at the click of a button, pick it up on your laptop and carry on without a disruption. For example, if you are on your laptop and your iPhone rings, you will be able to answer it from your computer. You will also be able to call from your Mac using your iPhone.
  5. QuickType - Possibly one of the biggest complaints about the iOS centers around the keyboard. To begin with, you could only use the native keyboard and installing third-party offerings was complicated or just plain impossible. With iOS 8 you will get a new keyboard that is context sensitive, meaning it will suggest the next word based on what is already typed and the person you are texting. You will also be able to install third party keyboards like Swype.
  6. Improved messaging with iMessages - In order to make messaging easier iOS 8's version of iMessages will allow you to edit a group chat's information, name, and participants. You will also be able to share audio messages and set messages to self destruct or delete after a certain amount of time.

Will I be able to get it? If so, when?

iOS 8 was officially announced on June 2, and as of the writing of this article is heading into a beta trial period. This means that it is technically available to some iPhone users who sign up to test the new version. However, we would recommend against this, especially if you use your phone for business, as there are likely bugs that could expose information on your phone.

Apple has noted that iOS 8 will be made available in the fall. If the past few years are any indication, this should be in early to mid September. Once iOS 8 is available not every mobile device will be supported. For example, the iPhone 4 will not receive the update. The same goes for the original iPad.

If you are looking to learn more about Apple's products, or iOS, and how the systems can be used in your business contact us for a chat today.

Published with permission from TechAdvisory.org. Source.

Topic iPad