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January 27th, 2015

iPhone_Jan27_B

We’re all busy. Our schedules are loaded with work, fitness regimes, kids’ soccer practices - it’s enough to make your head spin. So when your son or daughter gets sick, how do you squeeze their care into your day? The iPhone’s latest health apps and accessories may be the solution you’ve been searching for, giving you the ability to book a virtual doctor appointment from home and even keep track of your own medical history to speed up those in-person doctor visits. For three ways the iPhone is revolutionizing health care, read on.

At-home ear infection diagnosis

If you have a young child, you'll already know that ear infections are a common nuisance. By the age of 3, roughly 80% of all children have suffered from this affliction. And this problem alone costs the medical industry roughly 3.5 billion dollars annually.

In today’s world, full of long work hours and overloaded schedules, it can be difficult to find the time to visit a doctor. And if you live in a remote area, the challenge is even greater. But when little Johnny’s ear infection means you're waking up at night to deal with a screaming toddler, you know that something needs to be done. The iPhone’s new Oto Home device could be your solution.

For $79 you can bring the technology of an otoscope (the device your doctor uses to look into your ear at a checkup) directly into your home. Not the whole thing of course. Instead, the Oto Home is just the small black cone-like part at the tip of the otoscope that the doctor inserts into your ear. Now you can attach this tool to your iPhone’s camera, and use it to take a video of the inside of your child’s ear, which can then be sent to your doctor via email. For a $49 fee, your doctor can diagnose and provide a prescription almost instantly.

At this time, the device is only available in California, but will likely be approved for use in more states soon.

Medical history for quicker doctor appointments

Whether you need to keep a close eye on a sick relative’s temperature or want to have a record of your own medical history, iPhone’s new Swaive app can help. Like the Oto Home device, the Swaive also involves your ear. But instead of diagnosing ear infections, the Swaive acts as an in-ear thermometer.

In combination with Apple’s Health app, the Swaive can keep track of your temperature over weeks, months or years. With this app, you can also record any kind of recurring physical symptom or medication you’re taking. This information can then be sent to your physician.

Even better, the next time you pop in for an in-person doctor visit, this info can speed up the process as it acts as a recent medical history.

Virtual doctor appointments from anywhere

But if you’d rather not visit the doctor at all, now you can make a virtual appointment through an app called Amwell. This allows you to Facetime with your physician at anytime, with no appointment necessary.

The way Amwell works is simple. A patient can open the app and scroll through the physicians who are part of the Amwell network. Just like other online health databases, you’ll be able to see the doctor’s years in practice, education and patient rating. Once you’ve made your choice, you can sign up for a $49 virtual visit where a doctor can provide instant feedback, diagnosis and treatment. Best of all, Amwell visits are covered by some insurance providers. So once you get your printable receipt, you can still get reimbursed.

Looking for more tips on how your iPhone can make life easier? Contact us today and learn how we can help.

Published with permission from TechAdvisory.org. Source.

Topic iPhone
January 13th, 2015

iPad_Jan12_BSince the arrival of the iPad back in 2010, businesses have been able to stay connected and easily work on-the-go like never before. Still, many people are constantly looking to increase their iPad’s versatility through different applications available in the App Store. And now, thanks to Duet Display, you can effortlessly turn your iPad into your second Mac screen!

Duet Display, developed by a former Apple engineer, Rahul Dewan, will turn your iPad into an external screen for your Mac, and does so using a cable that you already use to charge and sync your iPad. To be precise, it’s actually two apps — one for your iOS device and a companion app for your Mac that lets it recognize an iPad or iPhone as a second screen.

How does Duet Display work?

  1. Download Duet Display from the Apple Store for $14.99
  2. Install Duet Display for OS X
  3. Duet Display will add a little settings icon to the right side of your menu bar and requires a password when you’re installing it on your Mac. This is because the app needs to install display drivers.
  4. Open the Duet Display app on your iPad and plug it into your Mac with a lightning cable (or a 30-pin cable if you’ve got an older iPad that’s still supported).
  5. Now you can enjoy working with two screens!
Because your iPad is plugged in, you won’t have to worry about your iPad’s battery. And while you’re using Duet Display on the iPad, you’ll still get your regular iOS notifications. You can also set your computer to use all the pixels on your iPad’s Retina display (2,048x1,536 pixel resolution), or you can set your iPad to regular resolution too. Duet Display works with all Macs running on OS X Yosemite and any iPads or iPhones running iOS 5.1.1 or above, meaning it will work with your old iPad. The only downside is you can only connect a single iOS device for now.

The growing number of applications in the App Store means there are often new ways to make use of your iPad being introduced. Looking to learn more about the iPad and its capabilities? Contact us and see how we can help.

Published with permission from TechAdvisory.org. Source.

Topic iPad
December 23rd, 2014

androidphone_Dec22_BAndroid 5.0 is out and an increasing number of devices are being upgraded to it. This version of Android introduces a number of changes, including a new look and tweak to the way open and recent apps are handled (a feature called Overview). While Overview is great, there have been some grumblings over the way it handles Chrome, and more specifically open tabs in Chrome.

A brief look at Overview in Android 5.0

Android 5.0 brings about a useful change to the way Android handles multitasking. On older versions, you have the "Recent apps" feature which is accessed by pressing the square button (usually at the bottom-right of the screen) or tapping on the home button twice. When opened, you usually see a list of recent apps listed either with small snapshots or as a live list showing content.

In Android 5.0, the recent apps list has been changed to Overview which now displays open apps in cards, much like Google Now cards. You scroll through the cards to see your apps and swipe them away to close them.

How Overview works with Chrome

While the new multitask view is a great, and certainly attractive, way to see your open or recent apps, one niggling issue for some users is that each tab in Chrome is given its own card. If you are like most users and have linked your desktop browser with your phone so that tabs open in the browser show up on Chrome on your device, you will likely see a large number of cards pop up in Overview.

If you are trying to find an app, scrolling through these cards can be annoying. Luckily, there is a way to turn this feature off and set it so that Chrome itself is assigned only one card.

How to disable individual Chrome tabs in Overview

To disable individual cards for each tab:
  1. Open Chrome on your Android device.
  2. Press the three vertical dots at the top-right of the screen.
  3. Select Settings.
  4. Tap Merge tabs and apps.
  5. Slide the radio at the top right to the left (Off).
  6. Press OK in the pop-up window.
Chrome will reload with tabs being contained within the app itself. The number of open tabs will be displayed at the top-right of the window with a number inside a small box. Tapping on this number will display your existing tabs.

If you are looking to learn more about Android and how you can use it in your business, contact us today.

Published with permission from TechAdvisory.org. Source.

December 22nd, 2014

windows_Dec18_BWith the update to Windows 8.1 offering users the ability to boot directly into Desktop mode, the Start Screen has gone largely unused by many business users. However, you will still have to use it eventually, and some users have found that the tile-based layout of the Start Screen does offer some benefits. One issue is that it can be tricky to actually find your apps via the Start Screen.

How to find all of your installed apps from the Start Screen

When you install a new app on your computer, regardless of whether it is a Metro style app, or a traditional desktop style app, you are going to need to be able to find and open it. Because we often install a large number of programs on our computers, it can be a challenge to actually locate these apps via the file explorer used in Windows.

The easiest way to do find your apps is to:

  1. Switch to the Start Screen if you are currently in Desktop mode. This can be done by tapping on the Windows key.
  2. Hover your mouse at the lower-left of your screen.
  3. Click the arrow that is pointing down.
You can also access the apps screen by hitting: Control + Tab from anywhere in the Start Screen. Once open, you should see a list of all the apps you have installed. Apps that have been recently installed will have a NEW tag beside the name.

If you would like to sort your apps differently, such as by name or date installed, click the drop-down arrow beside APPS at the top of your screen and select the sorting option you prefer. Should you have a large number of apps installed and want to quickly find an app, click on the magnifying glass at the top-right of your screen and enter the name of the app you are looking for.

Adding apps to the Taskbar or the Start Screen

When 8.1 was introduced, Microsoft removed the feature where tiles were automatically created in the Start Screen and apps were automatically pinned to the taskbar. If you would like to either pin an app to the Start Screen or the taskbar you can do so by:
  1. Opening the Apps menu via the Start Screen.
  2. Searching for the app you would like to pin, either by scrolling through the list, or clicking the magnifying glass and entering the name.
  3. Right-clicking on the app.
  4. Selecting either: Pin to Start or Pin to taskbar.
This will subsequently pin the app to the taskbar on the Desktop, or create a new tile on the Start Screen.

If you are looking to learn more about Windows 8.1, and how it can be used in your business effectively, contact us today.

Published with permission from TechAdvisory.org. Source.

Topic Windows
December 22nd, 2014

windowsphone_Dec18_BThe Windows Phone, while certainly less popular than other systems, is a viable solution for many businesses, especially those using Microsoft solutions. Like many other systems however, new devices all have the same name which can make it difficult to distinguish between them and manage. One way around this is to rename each device, and here's how.

How to see the name of your Windows Phone

Before we look into changing the name of your Windows Phone, you might want to know how to locate the present name of your phone. To do this:
  1. Open the Settings app on your device.
  2. Tap on System.
  3. Select About.
In the screen that opens you should see useful device information like the name of your phone, model, version number, etc. By default, your device's name will be Windows Phone.

Changing the name of your Windows Phone

To change the name of your phone plug it into your computer, which needs to have the Windows Phone app for desktops installed. This app can be found here. If you have already synced your phone with your computer, then you should have this app installed already. To change the name of your device:
  1. Plug your phone into your computer using a USB cord.
  2. Open the Windows Phone app via your desktop. With some systems this will open automatically.
  3. Click on Settings followed by Preferences.
  4. Scroll down to the section that says Name Your Phone and click.
  5. Input the new name of your phone.
When you plug the device into your computer from now on, the name should be different. The same goes for when you turn on BlueTooth - the phone's name will become the name of the network.

Another way to change your phone's name

There is another way to change the name of your device, if for example you don't have the Windows Phone app installed on your computer. To do this:
  1. Plug your phone into your computer via a USB cable.
  2. Open File Explorer on your computer. The easiest way to do this is to open any folder on your desktop.
  3. Click on Computer which should be in the left-hand vertical bar.
  4. Right-click on your phone. It should show a phone icon and the name of your phone (Windows Phone by default).
  5. Select Rename.
  6. Type in a new name for your device.
If you would like to learn more about using the Windows Phone in your office, contact us today to see how we can help.
Published with permission from TechAdvisory.org. Source.

December 10th, 2014

iPhone_Dec08_BThe iPhone has become an essential tool for small to medium business owners. While there are a ton of useful features and apps that make business and communication easier, there needs to come a time when we simply take a break from all the calls and notifications. That's where the Do Not Disturb feature comes in, which runs on all iOS 8 devices.

What is Do Not Disturb?

Do Not Disturb is a handy iOS 8 feature that when enabled, silences all notifications, calls, and alerts that you usually get coming through when the device is locked. You can either turn it on and off manually, or schedule a time for when it is to be activated. If your device is unlocked, e.g., you are using it, notifications will usually still trigger.

Turning Do Not Disturb on

To turn this feature on simply:
  1. Slide up from any screen on the device to open the Control Center.
  2. Tap on the crescent moon icon at the top of the Control Center.
This will turn on the Do Not Disturb feature. You should see a crescent moon icon appear in the menu bar at the top of your device's screen indicating the feature is activated. To turn it off, open the Control Center and tap the crescent moon icon again so that it disappears from your screen.

Setting a Do Not Disturb schedule

If you would like to schedule a time where your device automatically puts itself into Do Not Disturb mode, simply:
  1. Open the Settings app on your iPhone.
  2. Tap on Do Not Disturb.
  3. Slide the radio beside Scheduled to On (green).
  4. Set a time to enable this feature.
As with the manual triggering of this feature, you will see a crescent moon icon in the top menu bar of your device when it is active.

Changing feature settings

If you tap on Settings and then select Do Not Disturb you will also be able to tinker with the settings related to this feature. The options you will see include:
  • Manual - Allows this feature to be manually enacted via the Control Center.
  • Scheduled - Schedule a time when this feature will be automatically enacted.
  • Allow Calls From - Pick which contacts to allow calls and notifications from so that these sound even when Do Not Disturb is active.
  • Repeated Calls - Set whether multiple calls in a short amount of time will ring when the feature is active. If enabled, two calls from the same person in less than three minutes will cause the device to ring.
If you would like to learn more about using the iPhone for business, please contact us today to see what difference we can bring to your business.
Published with permission from TechAdvisory.org. Source.

Topic iPhone
December 9th, 2014

Facebook_Dec08_BSocial networks have become a large part of modern communications and it is not uncommon for users to log onto sites on a daily basis. Networks like Facebook are so popular that some business owners and managers are concerned about how much valuable work time is spent on the site. In response, the social media giant is aiming to turn around this negative feeling from employers with a new social network aimed at businesses and potentially called Facebook at Work.

What is Facebook at Work?

In late November, Facebook announced that they are developing a new social network which may be called Facebook at Work. As you can guess by the clue in the title, this is going to be a business-oriented venture that will bring the popular social network, or elements of it, to the workplace.

For many businesses, this popular social network is not really a part of every business operation. Sure, marketing and sales may use this platform, and others, as a way to reach out and connect with customers, but few organizations are known to use Facebook internally as a communication and social network for employees.

Those who do use the network in the office often use their personal accounts and have noted that they would like an easy way to separate work from personal life, while still remaining on the network. Many businesses would also prefer that employees didn't bring their personal lives and Facebook accounts to the office because this can lead to breaches in privacy and even important data being compromised, especially if a personal account is hacked.

The best way to think of this new platform is that it is Facebook strictly for work. While it is still in the development stages, some interesting details have emerged. There is no official name for the network, thus far, but sources at Facebook have noted that the codename for the product is Facebook@Work.

What Facebook@Work will look like

From what we can tell, the network will look and work much the same as the existing version of Facebook. Users will be able to create profiles, join groups, post on each other's News Feeds, and even send messages using the popular Facebook Messenger. Where it will differ is that it will have collaborative tools that allow users to share and work on the same documents.

This network will be completely separate from the personal Facebook site, with users having a different password and username. Information between a personal and work account will not be shared either. This should make the network more secure, or at least minimize the use of personal accounts for work-related tasks.

What we don't know

We do know that Facebook@Work, or Facebook at Work, is currently being developed by a London-based branch of Facebook who seem to be also acting as the main testers. However, we are unsure at this time if the network is being developed strictly as an internal network, which will be used only within a company, or if it will be more like LinkedIn, where it will allow you to connect with similar professionals.

Interestingly enough, Facebook has been using its own network and various groups as a major part of their own internal communication tools amongst departments. For example, when an employee joins a new department they are added to a secure group and group chat where updates are posted, questions are asked, and work is supposedly assigned and agreed upon. It could be that the company is developing something along these lines for external release too.

We don't know exactly when this network will be introduced, but you can be sure that it will be debuted sometime in 2015, possibly with a rollout in the next year. If your business uses social platforms, or is looking to integrate social media in the near future, this business-oriented social media platform could be worth keeping your eyes on.

Stay tuned as we will be covering this further in the future. Meanwhile, if you have any questions about how best to utilize Facebook in the office please contact us today.

Published with permission from TechAdvisory.org. Source.

December 3rd, 2014

iPad_Dec2_BThis year, as in recent years, one of the hottest gifts for the holiday season is the iPad. If you receive a brand new iPad for the first time then that is truly an awesome present, but you may already have one. If you do, then you may not be able to install apps on your new device at first because your iTunes account already has other devices linked to it. This means you will need to deauthorize a device before you authorize your new one, and here's how you can do that.

First, understand what authorizing your device is

When people and Apple experts talk about "authorizing your device", what they really mean is linking it with iTunes and the account you use for this on your computer. Once you do this, you can download already-purchased media and apps onto a new device without having to pay for the content again.

The way iTunes works is that there is usually a limit on how many devices you can download apps and media onto at the same time. Any purchases can be installed on 10 devices or five computers via iTunes at the same time. If, for example, you have an existing iPad for which you have already purchased apps via iTunes, and you receive a new device, you will need to authorize the existing iPad before you are able to download apps onto this new one.

If you have more than 10 devices or five computers authorized and want to add another, you will need to first deauthorize one device. Similarly, if you are giving an iPad away, it is a good idea to make sure it is deauthorized before you give it away or the new user may have access to your iTunes account.

Second, how do you deauthorize an existing device?

This process is actually fairly easy, but you will need to do it from the PC or Mac you use to sync your iPad with iTunes. To do this:
  1. Launch iTunes on a computer that it is installed on and log into the account you use to purchase apps for your devices.
  2. Click on your name. This is located at the top-right of the window. If you see Sign In, click that and log into the account you use on your iPad.
  3. Select Account info from the drop-down menu.
  4. Enter the password for your account.
  5. Scroll down and click on Manage Devices which is under iTunes in the Cloud.
  6. Click Remove beside the device you would like to deauthorize.
  7. Press Done.
When you do this, the apps you've paid for should either be deleted automatically from the device, or become inaccessible the next time the device syncs with iCloud (which is responsible for linking devices in iTunes).

How do you authorize your new device?

If you receive a new device this holiday season, authorizing it is as simple as logging into your Apple account using the username and password you have used in the past to purchase apps and media.

Once this is done, go into the App Store on your new device, log in, if you haven't already done so, and tap on Purchased. You should be taken to a list of all apps and media that you have purchased and which are still available on the App Store. Tapping on any of the apps and then hitting Download will install the selected app on your new device. If you are above the limit of devices on your account, you will see an error message telling you there are too many devices with the app installed. You will then need to deauthorize an older device before proceeding.

If you would like to learn more about your new iPad, or how Apple products can be used in your business, contact us today.

Published with permission from TechAdvisory.org. Source.

Topic iPad
December 3rd, 2014

BI_Dec2_BBusiness intelligence, and more specifically the metrics that support it, is among one of the most important processes a company can integrate. While it can be tough to get started, many companies find success to begin with by tracking overall sales metrics. There are a ton of sales metrics you can employ that can give you a better overall picture of your business, and here are five of the most common.

The sales pipeline

This metric is often employed by businesses to show current sales opportunities and estimate the number of sales or revenue the sales team will bring in over a set period of time, usually a couple of months. When employed correctly, team members are better able to track and remain in control of their sales. Managers can also be assured that targets are more accurately set and reached.

When companies set up their sales pipeline metrics they often set out to measure:

  1. Average time deals remain in the pipeline.
  2. Average percentage of converted leads.
  3. Average worth of every deal.
  4. The number of potential deals in the pipeline.

Overall sales revenue

This metric is often seen to be the most important sales-related metric to implement, largely because it provides managers and owners with a good overview of the health of their company and overall performance. In short, sales revenue allows you to accurately view the profitability of your business, even if your profits aren't presently growing.

Beyond giving a useful whole-business overview, this metric can also uncover exactly how much each sale influences or contributes to the bottom line. This can be calculated by using the standard profit-ratio equation - net income over sales revenue.

Accuracy of forecasts

Any sales manager knows that forecasts are just that, predictions. But, because so much of sales is based on informed speculation it is important to track the overall accuracy of any future forecasts. By doing so, you can uncover gaps in processes and reveal any forecasting tools that need to be improved.

From here, you can track improvements and tweak forecasts to ensure that they become as accurate as possible. After all, if you can show that you are meeting your goals, or are close to meeting them, you can make more reliable decisions and be assured that your company is doing as well as it appears to be.

Win rate

The win rate, also known as the closure rate, is the rate that shows how many opportunities are being translated into closed sales. Because this rate looks at the number of sales, you want it to be as high as possible, especially when you look at the time your sales team puts into closing sales.

While a high rate is preferable, low win rates are also useful largely because they can highlight areas where improvement is needed. For example, if your team has constantly low win rates across the board, then it could signify that there is a need for more training on closing sales, or that sales staff may not be knowledgeable enough about the products or services being offered. A fluctuating rate could show increased industry competitiveness and highlight when a sales push could be beneficial.

Loss rate

The loss rate can be just as important as the win rate, largely because it focuses on how many potential customers did not purchase products and/or services from you. It can really highlight problematic areas in the early sales process. For example, by tracking the loss rate you may be able to see that response time is low, causing potential customers to walk away.

Essentially, when measured correctly, you can use loss rate to improve the overall sales process and hopefully bump up your overall win rate. You can also compare the two rates to really see how big of a gap there is and give your team a solid goal to try and find ways to reduce this gap.

If you are looking for solutions that allow you to track and measure your sales and any other data you generate, contact us today to learn how we can help turn your data into valuable, viable business information to lead your company to better success.

Published with permission from TechAdvisory.org. Source.

December 3rd, 2014

GeneralHealthIT_Dec03_AYou may not want to rely on the Food & Drug Administration’s (FDA’s) app approval system: Roughly 90 percent of Android health-care apps have been hacked, and 22 percent of them were FDA-approved. That information comes from latest State of Mobile App Security report from Arxan Technologies, which attributed the high rate to a lack of information-security training and resources in the health-care field.

Of health-care apps, none that were Apple iOS-based have been hacked. But, looking at all apps, the risk is close between Android and iOS. Looking at the top 100 paid apps, 97 percent of those that are Android-based have been hacked, and 87 percent of those that are iOS-based have been hacked.

Because health-care apps tend to hold confidential patient information, these breaches present serious risk. “Make application self-protection a new investment priority, ahead of perimeter and infrastructure protection,” says Joseph Feiman in a Gartner Maverick Research report, “Stop Protecting Your Apps; It’s Time for Apps to Protect Themselves.”

Click here for an infographic that shows the state of app security, and contact us if you are looking to make sure that your apps are secure.

Published with permission from TechAdvisory.org. Source.